Consulting
Systems that serve the people doing the work.
Most operational pain is a design problem in a staffing costume. I help small organizations rebuild the layer underneath the work — quietly, carefully, on a budget that respects the mission.
01
Outcomes, not deliverables.
We agree on what changes for your team. The artifacts are in service of that change.
02
Small enough to maintain.
If your staff can't keep it running after I leave, I haven't done the job.
03
Mission-respecting pricing.
Sliding-scale engagements available for nonprofits and small operators. Ask.
Engagement models
Systems diagnostic
2–4 weeks
A clear-eyed map of where your operational layer is helping, hurting, and quietly bleeding time. Delivered as a written diagnosis with prioritized moves, not a 60-slide deck.
ForOrganizations that know something is off but can't name it yet.
Quiet rebuild
8–16 weeks
Hands-on redesign of the workflows, tools, and small pieces of internal software that touch your team every day. Built to be maintained by humans who weren't in the room when I built it.
ForClinics, studios, co-ops, nonprofits, and small operators drowning in SaaS they didn't choose.
Standing advisor
Monthly retainer
A standing seat at your operational table. Office hours, a shared doc, and someone to call before you sign the next vendor contract.
ForFounders and EDs who need a thought partner who's already in the weeds.
Track record
What I bring to the table.
- An MBA, and the wisdom to mostly ignore it.
- A decade of designing internal systems for people who never got asked what they needed.
- Active operational work at the Whitemarsh Art Center.
- References on request. Real ones, not testimonials I wrote myself.
Think we should talk?
Six short questions about your organization and what's quietly not working. No sales funnel.